You will firstly need to come in for an assessment of your teeth and gums to ensure that you qualify for ZOOM! Whitening. In this session, we look for :

  • existing restorations
  • dental decay
  • presence of plaque and calculus
  • any prosthetic work (e.g. crowns, bridges, dentures, implants), and of course,
  • assess your existing tooth shade, to give you an idea of how white your teeth can potentially go!

If there are any areas that need to fixed or cleaned, this will have to be done first before the whitening process. This is because the whitening  will not work its best when there is decay or plaque and calculus on your teeth.

BE AWARE that any existing restorations (e.g. fillings, crowns and bridges) will NOT be affected by the whitening. We are usually more concerned about this if it is one of the front teeth. You may opt to change the restoration after the whitening process to match the shade of the rest of the teeth.

We will provide you with some take-home trays at the end of the procedure for home maintenance. This means that IMPRESSIONS of your teeth will be taken if you decide to go ahead with whitening your teeth. This is usually done on the visit before we start your teeth whitening.


On the day you come for your whitening procedure, we will ensure your comfort throughout the procedure. This is usually an hour's appointment, but can take longer in some cases.

Your TV program of choice will be ready to play, and your stop button placed in your hand to ensure you can reach us at any time during the procedure.

BEFORE photo will be taken to compare the results at the end of the procedure

Your teeth will be isolated with a lip retractor, gauze and a liquid dam that goes over the gums. This is all done to protect your gums, tongue and cheeks from the contact with the bleaching material.

Once the bleach is on the teeth, the ZOOM Lightspeed lamp will take over. This is will be over a maximum of 4 cycles, with 15 minutes each cycle. At each interval, the bleach will be removed and replenished for another 15 minute cycle. At anytime the teeth start to get sensitive, you may decide to stop the treatment. Be aware that this may be before the 4th cycle.

An AFTER photo will be taken to confirm it was totally worth it :)


Once everything is cleaned off, it is very important that you do not eat anything coloured or dark (e.g. coffee, tea). Keep to white, yellow or clear foods as much as possible over the next 48 hours.

You may want to start using your provided take-home whitening trays and kit to maintain the new shade of white of your teeth.

Congratulations on your new white smile!


With so many different whitening products on the market, it’s easy to get confused. So here are the facts you need to know before you commit.

Is teeth whitening safe?

Yes. Clinical studies have shown that whitening your teeth with carbamide or hydrogen peroxide under the supervision of a dental professional is safe for teeth and gums.

What are the side effects?

The most common side effect is tooth and gum sensitivity. Your dentist is your best resource to ensure that you are a good candidate for whitening and that you are using the right concentration of whitening formula. Philips Zoom at-home whitening products have two mild desensitizing agents, potassium nitrate and Amorphous Calcium Phosphate (ACP), to minimise tooth sensitivity.

What’s the difference between over the counter whitening solutions and Philips Zoom?

Over-the-counter whitening products are not customised to your needs. With Philips Zoom, the whitening process is tailored to your needs by your dentist, with custom-fitted trays for at-home treatments or just the right light intensity and duration in the dentist’s office.

How long will my Zoom whitening results last?

Whitening treatments help to reduce existing stains, but through consumption of coffee, soft drinks or just through natural aging, your teeth may eventually become discoloured again. Maintenance whitening can help combat recurring discoloration. Only Philips Zoom at-home whitening products include ACP, which has been shown to help reduce whitening fade-back.

What causes teeth to discolour?

There are many causes to tooth discoloration. Some of the most common include the consumption highly colored foods and drinks (berries, coffee, tea, red wine). Some medications, aging, smoking and trauma can also cause teeth discoloration.

How long does it take?

With Philips Zoom, your teeth will be visibly whiter in one day. With Zoom in-office, you will achieve up to eight shades whiter in 45 minutes. With Zoom at-home, when used as instructed, you will achieve the same great results in one-two weeks, depending on concentration of formulation and wear time you select.